Privacy Policy

1. Introduction

Grace Unlimited Group, LLC ("we," "us," or "our") operates ConnectorOS (the "Service"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Service. By using ConnectorOS, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name, email address, and contact information
• Account credentials and profile information
• Payment and billing information
• Business information and preferences

Usage Data

We automatically collect certain information about your use of our Service:

• Log data (IP address, browser type, pages visited)
• Device information and identifiers
• Feature usage and interaction data
• Performance and error information

Customer Data

Through your use of ConnectorOS features (CRM, email marketing, etc.), we process data you input about your customers and business operations. We act as a processor of this data on your behalf.

3. How We Use Your Information

We use the information we collect to:

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

5. Cookies and Tracking

We use cookies and similar technologies to:

You can control cookies through your browser settings, but disabling certain cookies may affect Service functionality.

6. Data Security

We implement appropriate security measures to protect your information:

7. Data Retention

We retain your information for different periods based on the type of data:

• Account Data: For as long as your account is active, plus 90 days after account closure
• Customer Data: As long as you maintain it in your account, or as required by law
• Usage Data: Up to 24 months for analytics and improvement purposes
• Financial Records: As required by applicable law (typically 7 years)

8. Your Privacy Rights

Depending on your location, you may have the following rights:

9. International Data Transfers

ConnectorOS operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by relevant authorities
• Adequacy decisions by data protection authorities
• Other appropriate transfer mechanisms as required by law

10. Third-Party Services

ConnectorOS integrates with various third-party services to provide functionality. These services have their own privacy policies:

11. Children's Privacy

ConnectorOS is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that we have collected information from a child under 16, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications

Your continued use of ConnectorOS after the effective date of any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: